Fees and Billing

With rising operational costs and poor Medicare funding, the introduction of private fees to all patient is necessary to allow the doctors to continue providing high quality service.

Discounted fees will be applied to patients who hold a pensioner concession card, health care card, full time university students and children.

If you are having financial difficulties, please do not neglect your health. Please discuss this with your doctor or the practice manager.

Private billing means paying a fee for service. This includes a gap, out of pocket, payment on top of any Medicare rebates.

All appointments must be paid by the patient at the time of visit (Cheques cannot be accepted).

A Medicare rebate is available for most privately charged consultations if you hold a valid Medicare card.

However, rebate is subjected to Medicate ruling. Rebates can take 1-2 business days to appear in patient’s nominated bank account. Please ensure patient’s bank account details are updated on my.gov.au to avoid any delays in receiving rebates.

Face To Face Consultation Fees

Consultation Type	Practice Fee	University Student Fee	Pension (aged or healthcare) Concession card holder/Children Fee Weekdays	Pension (aged or healthcare) Concession card holder/Children Fee Saturdays	Medicare Rebate
Brief - Typically less than 6 mins	$50.00	$40.00	$30.00	$40.00	$18.95
Standard	$85.00	$75.00	$65.00	$75.00	$41.40
Long - Typically more than 20 mins	$122.20	$112.20	$102.20	$112.20	$80.10
Prolonged - Typically more than 40 mins	$160.00	$150.00	$140.00	$150.00	$118.00
Level E - Typically more than 60 mins	$231.20	$221.20	$221.20	$231.20	$191.20

Privates fees apply for all patients (excluding DVA gold card holders) for the following services:

We continue to offer bulk billing services (as per Doctor’s discretion) for:

Telehealth Appointments

Telephone and Tele-video consultations attract a private fee.

Telephone Consultation Fees

Consultation Type	Practice Fee	University Student Fee	Pension (aged or healthcare) Concession card holder/Children Fee Weekdays	Pension (aged or healthcare) Concession card holder/Children Fee Saturdays	Medicare Rebate
Brief - Typically less than 6 mins	$40.00	$40.00	$30.00	$40.00	$18.95
Standard	$75.00	$65.00	$65.00	$75.00	$41.40

Tele-video Consultation Fees

Consultation Type	Practice Fee	University Student Fee	Pension (aged or healthcare) Concession card holder/Children Fee Weekdays	Pension (aged or healthcare) Concession card holder/Children Fee Weekends	Medicare Rebate
Brief - Typically less than 6 mins	$40.00	$40.00	$40.00	$40.00	$18.95
Standard	$75.00	$65.00	$65.00	$75.00	$41.40
Long - Typically more than 20 mins	$120.00	$110.00	$110.00	$120.00	$80.10
Prolonged - Typically more than 40 mins	$150.00	$140.00	$140.00	$150.00	$118.00

*All prices listed on this website are subject to change from time to time as per management decision.

Cancelling or scheduling your appointments

If you are unable to attend an appointment we request at least 2 hour notice (by phone or in-person) where possible otherwise you may be charged a non-attendance fee. Please do not email us for appointment cancellations.

For further details please refer to our DNA policy.    Download

Figtree Surgery uses SMS reminders as a convenient way to remind patient the day before of their appointment details. This service is a courtesy only and not receiving SMS reminder is not a valid reason for patient to miss their appointment. If you arrive late for your appointment, you may be asked to reschedule as all appointments are booked at a specific time.

Prescriptions

Patients are encouraged to make an appointment for repeat prescriptions well before they run out of medication. These consultations are important in order to review that the medication and dosage is the most appropriate for you.

It is not usual policy to issue prescriptions without appointments. Repeat prescriptions and referrals without a consultation may be possible.

This service will incur a fee of $50, which cannot be claimed from Medicare.